These Terms of Service govern your use of all services provided by Taylor Ballard ("Taylor Ballard Performance Nutrition," "I," or "me"), including:

• The TBPN Consulting Portal at taylorbballard.com/consulting
• Fitness Coaching services at taylorbballard.com/coaching
• Any contact forms, application forms, or consultation requests submitted via the website or Instagram direct message

By submitting an application, booking a consultation, or becoming a paying member, you agree to these terms in full. If you do not agree, please do not use these services.

TBPN Nutrition Portal — a web-based fitness and wellness platform that provides a custom grocery list, weekly meal guide, recipe access, general macronutrient reference ranges, and a quarterly 1-on-1 check-in with Taylor Ballard. Access is provided via a password-protected portal at taylorbballard.com/consulting.

Fitness Coaching — personalized training program design, session tracking tools inside the TBPN portal, and ongoing coaching communication. Coaching is delivered remotely. A free consultation is available before any paid commitment is made.

Contact and Application Forms — forms on the website and coaching page collect your name, contact information, goals, and relevant background in order to assess fit and respond to your inquiry. Submitting a form does not create a paid membership or guarantee access.

Services are delivered remotely. Taylor Ballard is based in the Dallas-Fort Worth area but serves clients nationally.

Taylor Ballard is a NASM Certified Personal Trainer. Taylor Ballard is not a licensed physician, registered dietitian (RD), licensed nutritionist, or clinical nutrition therapist, and does not hold any license to practice medical nutrition therapy or provide individualized dietary treatment for disease or health conditions.

In accordance with North Carolina law and similar regulations in other states, all nutrition-related information provided through TBPN is general wellness information, fitness nutrition education, and encouragement only. This includes general information about macronutrients, calorie awareness, food choices, and grocery planning for fitness purposes. Nothing provided through TBPN constitutes a personalized medical nutrition therapy plan, a clinical diet prescription, or treatment for any health condition, disease, or disorder.

TBPN does not diagnose, treat, cure, or prevent any disease or medical condition. If you have a medical condition, food allergy, eating disorder, or any health concern that affects your diet, consult a licensed physician or registered dietitian before using this service.

Before starting any nutrition or fitness program, you should:

• Consult with your physician or qualified healthcare provider, especially if you have any existing medical conditions, injuries, or dietary restrictions
• Disclose any medications, supplements, or treatments that may be affected by changes in diet or exercise
• Stop any program immediately and seek medical attention if you experience pain, dizziness, shortness of breath, or any unusual symptoms

By using TBPN or engaging in coaching services, you acknowledge that you are voluntarily participating and assume full responsibility for any risk of injury, illness, or other outcome that may result.

Individual results vary. Taylor Ballard makes no guarantees, warranties, or representations regarding specific outcomes — including but not limited to weight loss, muscle gain, athletic performance, or body composition changes.

Results depend on many factors outside of Taylor Ballard's control, including your adherence to the program, genetics, sleep, stress, and other lifestyle factors. Any results mentioned in testimonials, case studies, or social media content are individual results and are not typical or guaranteed.

TBPN memberships are billed on a recurring monthly basis through Stripe. The current founding member rate is $39/month, available to the first 15 members. This rate is locked in for as long as the membership remains active. The standard rate after founding spots are filled is $49/month.

By completing payment through Stripe, you authorize recurring monthly charges to your payment method until the membership is cancelled. You will receive a receipt from Stripe for each charge.

Taylor Ballard does not store or have access to your credit card information. All payment processing is handled by Stripe. Stripe's terms of service apply to all transactions.

Membership access is granted within 24-48 hours of payment confirmation, once Taylor Ballard has reviewed your application and set up your profile.

This includes but is not limited to:

• Monthly TBPN membership charges after portal access has been provided
• Any month in which a quarterly check-in has been conducted
• Fitness coaching services once a program has been built and delivered

Exceptions considered on a case-by-case basis:

• A charge made in error or a duplicate charge — contact within 7 days for review
• A billing issue caused by a technical failure on Taylor Ballard's end

If you believe you have been charged in error, contact performance.nutrition@taylorbballard.com within 7 days of the charge. Disputes initiated through your bank or credit card company without first contacting Taylor Ballard directly may result in immediate termination of your membership.

Free consultations carry no charge and no refund applies.

You may cancel your TBPN membership at any time. Cancellations take effect at the end of the current billing period — you will retain access through the last day of the period you have paid for.

To cancel: Use the cancellation form in the chatbot at taylorbballard.com/consulting, or email performance.nutrition@taylorbballard.com with your name and the email associated with your account.

Cancellation requests must be received at least 48 hours before your next billing date to avoid being charged for the following month. Taylor Ballard will confirm your cancellation within 24 hours of receiving the request.

Upon cancellation, your portal access and all associated data will be retained for 30 days and then permanently deleted per the Privacy Policy.

Taylor Ballard reserves the right to suspend or terminate your account at any time for any of the following reasons:

• Sharing your password or portal access with another person
• Providing false information on your application or profile
• Abusive, threatening, or inappropriate communication directed at Taylor Ballard
• Non-payment or a failed recurring charge that is not resolved within 7 days
• Any use of the platform that violates these terms

In the event of termination for cause, no refund will be issued for the current billing period. Taylor Ballard will notify you by email if your account is terminated.

When you submit an application, coaching inquiry, or contact form — whether through the website or Instagram direct message — you are providing personal information including your name, email, phone number, fitness goals, and other details.

This information is used solely to evaluate your application, respond to your inquiry, and deliver your service. It is never sold or shared with third parties for marketing purposes. See the Privacy Policy for full details on data collection, storage, and your rights.

Submitting an application or inquiry form does not create a membership, guarantee a response, or constitute a binding agreement of any kind.

All content provided through TBPN and coaching services — including nutrition plans, training programs, recipes, meal guides, and all written materials — is the intellectual property of Taylor Ballard. This content is provided for your personal use only.

You may not reproduce, distribute, resell, share, or publish any content from TBPN or coaching services without explicit written permission from Taylor Ballard.

To the fullest extent permitted by applicable law, Taylor Ballard shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of TBPN or coaching services, including but not limited to injury, illness, financial loss, or dissatisfaction with results.

Taylor Ballard's total liability to you for any claim arising from these services shall not exceed the total amount you paid in the 30 days preceding the claim.

These Terms of Service are governed by the laws of the State of Texas. Any disputes arising from these terms or the services provided shall be resolved in the courts of Dallas County, Texas, or through good-faith negotiation between the parties before any legal action is initiated.

Taylor Ballard reserves the right to update these Terms of Service at any time. When changes are made, the "last updated" date at the top of this page will be revised. Active members will be notified by email if changes are significant.

Continued use of TBPN or coaching services after updated terms have been posted constitutes your acceptance of the revised terms.